Introduction to Lean Six Sigma
In today's environment, businesses are under great pressure to become more efficient organizations and to obtain more, with the same resources or even less. In this context, it is increasingly necessary to be able to reduce costs without reducing the quality of the product or service, since customer satisfaction remains the key to success.
It is in this context that the LEAN SIX SIGMA model is born focused on doing more with less, through its orientation to the elimination of waste and systematic reduction of defects effectively.
LEAN SIX SIGMA is a combination of two powerful methods:
• LEAN, which reduces waste through systematic processes. Understanding waste here as the resource consumption assigned to any goal that does not generate added value to the final customer. By Value we mean any action or process for which the customer is willing to pay.
• SIX SIGMA reduces defects by effectively solving problems.
LEAN accelerates SIX SIGMA, makes it faster and more efficient. Both are complementary and constitute a complete tool to increase the speed and efficiency of any process.
Streamlines processes, resulting in increased revenue and better customer satisfaction. The process through LEAN is fast, efficient, economical and offers a satisfactory quality
It is a statistical method applied to improve processes. It is a method focused on reducing the variability within a process, which leads to decrease defects. Tools are used that allow the characterization of the processes, the statistical control and the diminution of the variability of the results.
Its name refers to the standard deviation of process variability. By reducing it we will have fewer errors, so that the process is always within the limits of the requirements established by the client.